Mediation, Coaching, and Training Services


Mediation and Facilitated Family Meetings

Elder Decisions® mediators are skilled at working with families in conflict, and with families who are simply “stuck.” As neutrals we enable all parties to have a voice at the table and to be heard.

Working with the family as a whole or with individuals separately, in confidential sessions, mediators facilitate a conversation that can lead to increased understanding, an articulated vision of the future and lasting agreements.

For more detailed information about mediation, visit our Frequently Asked Questions.

Conflict Coaching

Sometimes, not all family members want to participate in a mediated discussion or a family meeting. If your family isn’t interested in mediation — or if you simply want to develop new skills on your own — a conflict coach can work with you one-on-one.

In one or a few meetings, your coach can help you gain insights and skills on how to approach and work towards resolution with your siblings, parents, adult children, or others involved.

Conflict coaches can help you identify what is most important to you and develop strategies to speak with other family members to create mutually beneficial solutions. To learn more about whether conflict coaching would be a fit, contact us at 617-621-7009 or schedule a complimentary consultation.


Elder Decisions® trainers provide dynamic, interactive training programs nationwide.

Conflict Resolution Skills Training programs teach professionals in the eldercare field to deal with conflict issues that arise in their work. Aging Life Care Professionals, social workers, nurses and elder law attorneys find these skills invaluable. Please inquire about CEUs for these programs.

Elder / Adult Family Mediation Training programs teach mediators multiparty mediation skills for helping adult families better communicate and build durable agreements. Please inquire about CEUs and CLEs for these programs.


“Thank you for all of your time and effort leading up to and including Friday. Your skill, patience and kindness allowed this family to find common ground on some important issues and I really appreciate it. You’ve made me a fan!”

– A Mediation Client’s Attorney

Our trainers also offer programs tailored for your family or organization. Call us at 617-621-7009 to inquire about customized programs for your location.

Family Retreats

When it’s time to have important family discussions about the future, family retreats with a skilled facilitator can help the conversation go smoothly.  Parents who want to communicate their wishes regarding healthcare, living situations, or the family home, or to share information about finances, funeral preferences, or a will, often find that it’s easier to do so when someone outside the family helps. 

Our facilitators can work with families to design a retreat so that everyone has a chance to share what’s on their mind in a comfortable, safe environment.  Families appreciate the chance to come together to hear the same information at the same time, and often plan family-only time for meals, fun and socialization – for a memorable “family retreat.”